We are always interested in improving our patients' experience with our Practice. Click on an icon in the grid below to review us online. We welcome your feedback and appreciate your time in helping us find new ways to make our patient services exceed your expectations!
Have your say while providing us with valuable input on how we can improve:
Read our Reviews
This was my first eye exam in over 10 years and I was very impressed with the friendliness and helpfulness of all the staff. Very professional and will certainly be going back again and would highly recommend their services!
2 years ago
- Cortney P.
First time visit. Staff was pleasant. No waiting time. Technician was very helpful. The doctor was very nice and helpful answered all my questions. I would highly recommend her.
3 years ago
- John P.
Everyone here is great. I have a great experience every time I come in. From the desk to the Dr you feel welcome and the care is great.
4 years ago
- Vicky G.
It was great !! Being a 3 time cancer survivor, I had not been to eye Dr. in a few yrs. I have to say it was wonderful. The staff went out of there way for me. Especially the Dr. he took extra time with me. He actually found a contact in my right eye, that I had put in last July. Never realized it was still in. I was shocked and embarrassed. He took his time ( extra time). testing my eyes. He found the contact and removed it for me. I’ll never go anywhere else. I will recommend him to everyone I know. I can’t thank him enough.
4 years ago
- diane h.
Very good customer service from the employees and the Dr was very informative about what I needed. I would definitely recommend the store and the practice. I gave four stars for my opinion of the selection of frames. They do have a reasonable amount but limited to just a few brands, and nothing that worked for me.
4 years ago
- Jerome M.
If your looking for an eye doctor this is where you need to be. From a warm welcome at the desk to an assistant who explains every step of the process with professionalism with a smile to the person helping you to pick out your glasses with honest good advise with a smile to the doctor who was very knowledgeable professional and explained everything
4 years ago
- Sherry G.
Dr.Khan has phenomenal bedside manners and his level of care is exceptional. The staff at TV makes you feel welcomed right when you walk in and is very helpful in with eye glass selection. Would highly recommend!
4 years ago
- Huma H.
Today i got my eye check up by Total Vision and the staff and Doctor took my test satisfactory and i appreciate the way Doctor explain in dept. Highly recommended…..
1 year ago
- Jayesh P.
They took my insurance and had a good range of women's frames. They were very patient with me after my glasses came in for adjustments I had to go back couple times as it was my first pair of transitions glasses). The exam was great and the facility is immaculate and spacious. Highly recommend to all near and far.
1 year ago
- Jennifer K.
Quick action responsive I visited with my daughter LEELA .I myself impressed
1 year ago
- M S.
OMG this place is AWESOME, Dr. Romano was Wonderful as was her staff EVERYONE there was SOOOO comforting and helpful and comforting.....when I was just scared....I am SO glad I found this place! Very cool people!
1 year ago
- Maria Z.
Been a customer for the last 5 or 6 years consistently. Love the technology they use to check your retina and overall health of your eyes. The optometrist made sure she WASHED her hands, meaning they definitely read the reviews to improve customer service. Also, they have a good selection of frames with the delivery time being only a few Weeks. Good service from everyone overall.
2 years ago
- Lamarr E.
They were so good with my daughter, who's 7 and her tolerance to stay put for an hr is so little! Highly recommended!
3 years ago
- Kimberly D.
Very good staff and doctors. I would highly recormend them.
3 years ago
- Frank G.
Great
2 months ago
- Steve D.
Very friendly staff. Clean office. Would recommend to friends.
2 months ago
- Karen C.
Super nice staff! No long waits. Great with kids.
2 months ago
- Yoyo V.
Really had a great visit! Everything explained. They worked within my insurance. Even the better here or here was a much better experience than my usual!
2 months ago
- Phoebe F.
No complaints here.
3 months ago
- Ray J.
Completely satisfying experience, very professional and courteous from everyone .
3 months ago
- William K.
They were pleasant, very nice !!
3 months ago
- Karol B.
All the Staff are very friendly and knowledgeable. I have recommended many family & friends to the Mystic & Montville locations. Dr. Strand (Mr. & Mrs.) have been my best eye doctors I've ever had.
2 months ago
- Brenda G.
Everyone here is so helpful and kind! I feel like they were able to answer my questions listened to my needs, and also helped me pick out a great couple of frames!
4 months ago
- Dana V.
From the moment I walked into the office I felt comfortable and welcomed throughout the entire process. There is a family feeling here. And whatever choices I made for the glasses I ordered there was notone ounce of judgment attached. Simple helpfulness surrounding every step. I enjoyed this experience.
4 months ago
- Linda W.
This is the second time I've been there and my second pair of glasses..total vision is awesome,super friendly and professional. I would highly recommend them if you need to see the eye Dr or need a new pair of eye glasses..they have a wide selection also.karen fitted my glasses for me and they came out perfect🙂
5 months ago
- Shawn B.
What a fantastic and relaxing experience! From the minute I walked in everyone was friendly and quick to get through the paperwork. The pre exam and Doctor kept me well informed and spoke to me as a person not a client.
5 months ago
- Miguel D.
Efficiently run office, wonderful & friendly staff, with modern equipment. I highly recommend Total Vision of Mystic!
7 months ago
- John C.
Very dedicated and professional team. Sensitive to an elderly person’s needs. Highly recommend.
8 months ago
- Sharon S.